Artwork & Intellectual Property Policy

This Policy applies to every logo, image, design, slogan, artwork, text, photograph, illustration, trademark, and other material that you upload or submit to BISHH through the website, chat, email, WhatsApp, or any other channel in connection with an order.

It forms part of the Terms of Sale and is incorporated by reference into every order placed with BISHH.

1. Customer warranties

For every logo, image, design, slogan, artwork, text, photograph, illustration, trademark, or other material uploaded or submitted, the customer represents and warrants that he, she, or it owns the content or has obtained all necessary rights, licences, permissions, and consents for BISHH to reproduce, adapt where technically necessary, print, and deliver the ordered products.

The customer further warrants that the submitted content does not infringe any copyright, trademark, design right, patent, trade secret, privacy right, publicity right, moral right, or other right of any third party, and does not violate any applicable law.

2. Prohibited or restricted content

BISHH reserves the right to reject or cancel any order containing content that it reasonably considers:

• unlawful, infringing, or misleading;
• defamatory, obscene, pornographic, or explicit;
• hateful, discriminatory, or inciting violence;
• threatening, harassing, or targeting an individual;
• promoting illegal drugs, firearms, or regulated goods;
• using another person's likeness, voice, or signature without permission;
• otherwise unsuitable for production or public display.

3. No duty to investigate ownership

BISHH is not obliged to verify ownership, authorship, chain of title, licensing scope, or registration status of submitted content. Any review undertaken by BISHH is purely discretionary and does not shift legal responsibility away from the customer.

4. Indemnity

The customer agrees to indemnify, defend, and hold harmless BISHH MALAYSIA SDN. BHD., its directors, officers, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, penalties, settlements, costs, and expenses — including reasonable legal fees — arising out of or connected with the submitted content or any alleged or actual infringement, unlawful use, misuse of a brand, or breach of this Policy.

This indemnity applies whether the claim is made by a rights holder, platform, authority, customer, or any other third party, and applies regardless of whether BISHH was aware or should have been aware of the infringement.

5. Customer responsibility after approval

Once the customer approves a mockup, proof, or order summary, the customer remains responsible for the final approved content and details. BISHH is not liable for mistakes, misspellings, brand misuse, low-resolution source quality, or content issues that were present in the customer-approved version.

6. Rights needed by BISHH to perform the order

To the extent necessary to perform the order, the customer grants BISHH a limited, non-exclusive, royalty-free right to store, resize, position, technically adapt, reproduce, and print the submitted content solely for order fulfilment, customer service, reprints, dispute handling, and related operational records.

This licence is the minimum needed to get your order printed, delivered, and supported. It does not transfer ownership of your artwork to BISHH.

7. Use of finished work for marketing

If BISHH wishes to display a completed order, customer design, or production photo for portfolio, social media, website, or advertising purposes, we will obtain separate express permission from the customer unless the right to do so has already been clearly agreed in writing.

8. Reporting an infringement

If you believe content on the website, in a creator design, or in a product listing infringes your intellectual property rights, see the Copyright Takedown Procedure for how to file a notice. We take infringement reports seriously and will respond in accordance with the Copyright Act 1987 (Malaysia) and applicable law.

9. Contact

Questions about this Policy should be directed to sales@bishhmalaysia.com.